Day 30, 20th September Regensberg Germany to Prague (We wish)
After ringing Europecar to see what was happening with the car and they informed us they would ring us back soon, we packed our bags, and went down for breakfast.
From then on things just kept getting worse.
They didn’t ring back Pete had to ring them again and again without any success.
We have or I should say Pete has been on the phone to so many people
both here and in Italy all day.
They keep either telling you to ring another number which they give you,
or they will transfer you or they just hang up.
So it’s now nearly 24 hours since this started, we have no car don’t
know where it is they keep telling different stories and we have had to book
another night here in Regensberg.
To say we are extremely angry and dissatisfied would be an
understatement.
Pete has made more than 50 phone calls and spoken to so many people all
without any outcome.
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